Terms & Conditions
Overview
These terms govern the sale by SEASTERS of handmade jewelry on the online store https://seasters.shop/. This Website is operated by SEASTERS, and by visiting our site and/or purchasing on our site, the Buyer unconditionally accepts each and every resolution included in these terms.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
1- Principles
Any order placed on the Store implies the unconditional acceptance of each and every and every resolution included in this term by the Buyer.
These terms and conditions represent the complete set of obligations between the parties. Accordingly, the Buyer is presumed to accept them without reservation.
These sales terms apply exclusively, superseding any other conditions, particularly those pertaining to in-store sales or other distribution and marketing channels.
They are accessible on the SEASTERS Website and take precedence, if applicable, over any other version or conflicting document. Both the seller and the buyer agree that these terms exclusively govern their relationship. The seller reserves the right to periodically modify its terms, which will become effective upon publication.
In the event that a sales condition is missing, it shall be governed by the prevailing practices in the distance selling sector, for companies headquartered in France.
2 - Products
The Products are presented on the Website with their essential characteristics and respective prices, including all applicable taxes.
The Seller reserves the right to modify prices at any time, but the Products will be invoiced based on the rates in effect at the time of order validation.
3 - Price
SEASTERS reserves the right to adjust its prices at any time, ensuring that the buyer will be charged the current price at the time of order confirmation. SEASTERS will not be obligated to provide compensation to the customer following the date of purchase.
Prices are shown in euros. They exclude delivery charges which are billed separately and during the online ordering process, after the Buyer has completed his delivery information.
If the Buyer lands on seasters.shop.com on another country's currency, he can change the country at the top right of the Website and prices will automatically update.
4 - Orders
Orders are placed on the Website by following the online ordering process.
The buyer will be informed of any unavailability of the product or the goods ordered. The buyer will receive order confirmation by email as soon as the ordering process has been completed.
The Buyer must provide all required information for delivery (first name, last name, delivery address) and validate the payment method.
The Seller reserves the right to refuse any order for legitimate reasons, including unusually high quantities or suspicion of fraud.
Under certain circumstances, such as non-payment, an incorrect address, or other issues related to the buyer's account, the seller retains the right to put a hold on the buyer's order until the matter is resolved.
For any inquiries regarding order tracking, the buyer can reach out via telephone at the following number: + 33 (0)6 75 51 02 67 (charged at local rates), available Monday to Saturday, from 9 am. to 8 pm (CET zone)., or send an email at the following address: we.are.seasters.co@gmail.com
5 - Payment
Payment is made online by credit card or Paypal. Payment is due immediately upon order. The buyer promises the seller that they have permission to use the chosen payment method when confirming the order.
In case of payment delay, or payment refused by the bank, the Seller reserves the right to suspend or cancel the current order. The seller can also reject a delivery or order from a buyer who hasn't paid for a previous order or is in a payment dispute.
6 - Shipping
SEASTERS ship its Product on the following zone :
1. France - including DOM-TOM
2. Europe - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
3. International - United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR China, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States, Bahamas, Barbados, Cambodia, Costa Rica, Fiji, Indonesia, Maldives, Morocco, Mexico, French Polynesia, Dominican Republic, Sint Maarten (Dutch part), Taiwan, Thailand
Prices and delivery time are available for consultation on this link .
7 - Delivery
The Products are delivered to the address provided by the Buyer during the order. Delivery times are indicated on the Store and may vary depending on the destination.
In case of delivery delay, the Buyer can contact the Seller's Customer Service to obtain information on the tracking of their order.
8- Right of Withdrawal
In accordance with applicable law, the Buyer has a period of 14 days from the receipt of the Products to exercise their right of withdrawal and return the Products to the Seller for a refund.
Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing them to be resold as new, accompanied by the purchase invoice. Damaged, soiled, or incomplete products will not be accepted for return.
In case of exercising the right of withdrawal within the aforementioned timeframe, the price of the purchased product(s) and the delivery costs are refunded, the return costs are borne by the Buyer, except in case of non-conformity of the Products or hidden defects.
Withdrawal Form to be completed by the consumer
and to be sent by registered letter with acknowledgment of receipt,
within a maximum period of 14 days following the date of conclusion of the service contract
To the attention of: SEASTERS
located at: 24 avenue des Bosquets
Telephone number: + 33 6 75 51 02 67
email address: we.are.seasters.co@gmail.com
I hereby notify you of my withdrawal from the contract concerning ....................., ordered on: .........
Consumer's first and last name: .................
Consumer's address: .................
Date: ..................
Consumer's signature
9 -Guarantee
The Products sold by the Seller benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with applicable regulations of these Terms.
10 - Liability
The Seller shall not be liable for direct or indirect damages resulting from the use of the Products.
11 - Intellectual Property
The overall layout of the seasters.shop.com website, along with its textual content, graphics, images, audio, and video elements, are owned by seasters.shop.com. Any unauthorized representation, reproduction, or utilization of this website, in whole or in part, by any means, without prior written consent from SEASTERS or its partners, is strictly prohibited and may constitute a violation under articles L 335-2 and subsequent provisions of the Intellectual Property Code.
12 - Personal Data
The Seller collects and processes the Buyer's personal data in accordance with its Privacy Policy, available on the Store.
13 - Disputes
In case of dispute, the parties will endeavor to find an amicable solution. Failing that, These terms and conditions are subject to French law. The competent court is the judicial tribunal.1.